CVT3

Mr Christo Botes has held a consultant role at Velociti for the past 12 months. Prior to Christo arriving Velociti was at a very challenging spot on the Prokard Campaign(Protea Hotels). We had invested heavily on this campaign and managed to take the campaign to a certain point, however we simply could not crack that last bit of magic dust to get it to where we as well as the client wanted it to be.

Christo came in and (with his sometimes silent yet strategic and masterful experience within the call centre industry) made recommendations to help us turn the corner. Our Relationship has strengthened month on month and Christo has and continues to be an invaluable asset to Velociti. He has been pivotal in the success of the campaign and has helped almost double the revenue on that Campaign.

He has offered me mentorship and guidance across our Telesales campaigns and I can certainly recommend him to any Call Centre looking to beat the curve! He is fantastic to bounce ideas off, as he brings a different type of thinking to the table (he will have you leaving the room asking yourself ``Why didn't I think of that!``)

I would like to thank Christo and his team for the great work delivered on a recent sales project. I found his team to be highly efficient and was especially impressed with both the results achieved and friendly and accommodating customer service we received.

I have no hesitation in recommending this service and we look forward to working with them in the future.

Christo and his team were a great motivational and inspirational factor in helping our sales team to achieve their full potential - and as a result - vastly improved sales! In fact, the results were noticeable less than a week after the training programme - so well done!

“Christo has been actively involved in running our Loyalty Programme with great success during the past twenty years. Protea Hotels have enjoyed the benefits of Christo’s thorough and diligent commitment to the programme thus far.”